Camgo Billing Policies

Although, our basic video chat features are offered to users for free, some additional features or services are available for purchase on according to published payment terms and accessing these features may require account registration.

Camgo does not process or store your payment information; all payments are processed via a trusted third-party processor, Segpay. You can easily cancel your subscription at any time in your Segpay account, so you are always in control.

Accessing Segpay's services will require you to be re-directed to their payment portal, and to accept Segpay's Terms and Privacy Policy. All personally identifiable information, including your payment method is transmitted, stored and processed directly with Segpay during the payment process, not with Camgo.

You understand and agree by accessing any of Camgo services that these Billing terms are incorporated into the Terms of Use, and the service terms to which you have agreed.

If your use of Camgo services, or billing issues, result in concerns or disputes which have not been resolved after contact with Segpay, you can contact our customer service team by using the contact form. You are advised that Camgo may use remedial efforts to recover payments incurred for services accessed, which are charged back to Segpay. If you dispute charges incurred or are unable to resolve a billing issue, you are advised to contact Camgo to make a determination, that they feel in their discretion, is in the best interest of the Camgo community.

Cancellation Policy

Pricing and service terms are as published. Cancellation of memberships or certain features shall result in termination of purchased services according to terms published and shall be effective upon processing. Users are advised to adjust payment settings during any period of suspension for violation of the Terms of Use.

Misuse of the Payment or Billing process shall constitute a violation of our Acceptable Use Policy.