Camgo Billing PoliciesLast updated: December 23, 2020
Although, our basic video chat features are offered to users for free, some additional features or services are available for purchase on according to published payment terms and accessing these features may require account registration.
Camgo does not process or store your payment information; all payments are processed via a trusted third-party processor, Segpay. You can easily cancel your subscription at any time in your Segpay account, so you are always in control.
If your use of Camgo services, or billing issues, result in concerns or disputes which have not been resolved after contact with Segpay, you can contact our customer service team by using the contact form. You are advised that Camgo may use remedial efforts to recover payments incurred for services accessed, which are charged back to Segpay. If you dispute charges incurred or are unable to resolve a billing issue, you are advised to contact Camgo to make a determination, that they feel in their discretion, is in the best interest of the Camgo community.
Misuse of the Payment or Billing process shall constitute a violation of our Acceptable Use Policy.